Monitrun

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Technical Support ​

If you encounter any issues while using Monitrun or have suggestions and feedback, feel free to reach out to us.

Contact Us ​

FAQ ​

Monitoring ​

Q: How soon does monitoring start after adding a website? A: Monitrun will begin the first check within a few minutes of adding a website.

Q: I'm not receiving push notifications. What should I do? A: Please check the following:

  • Ensure notifications for Monitrun are allowed in iOS Settings
  • Confirm notification settings are enabled in the app
  • Try restarting the app

Q: How do I remove a website I've added? A: Swipe left on the website card in the list to delete it.

Account ​

Q: How do I cancel my subscription? A: Subscriptions are managed through the Apple App Store. Go to iOS Settings → Apple ID → Subscriptions to cancel.

Q: How do I delete my account? A: Go to Settings → Account → Delete Account within the app.

Reporting a Bug ​

If you've found a bug, please contact us via email and include the following:

  • Description of the issue
  • Steps to reproduce
  • Device model and iOS version
  • Screenshots (if applicable)

Thank you for your support!